Country Inn & Suites by Radisson, Chicago O Hare Airport

The greatest difficulty was checking in, as the kitchen cupboard was bare. There was no clerk, simply a note with incorrect spelling, which I deciphered and called a clerk from the Holiday Inn Express. He was helpful and explained that the hotel I was at was no longer employed there. The room was fine, but wrestling luggage up the stairs required the strength of Hercules. I managed. There was also no one there the next day, but Geraldine from the next hotel proved very helpful. I even asked her to assist me with dropping off a package at the post office, which hopefully she accomplished. The hotel was absolutely fine, but the service could certainly have been better.

第二次住，衞生不是很好，這次網絡直接掛了………………

房間不錯很乾凈

整體還可以

It was a bit dirty but when I asked to have someone clean I was sent to another room where i had to inspect if it was clean enough. I had them clean one more time before I changed. Very accommodating

We have stayed at this property a few times in the past and each time was good except this last stay on 02/03/24 upon arriving everything was great easy check in room in good condition but the purpose of our stay was to get in the Whirlpool to just unwind and release so stress from our work week, first off it was full of kids under the age limit, once the kids finally got out and we had a chance to get in the water was lukewarm literally the jet was blowing out cold water my significant other didn’t even get in, we decided to go back to our room and try again in the morning 02/04/24 to our surprise the same thing I did inform management of this problem and was told it was was on 100 there’s no way it could’ve been that high with the water being again luke warm no discount was offered no nothing unfortunately we will not be returning to this facility as the whirlpool was the purpose of our stay

Bed very uncomfortable made my body hurt. Place needs to be updated for the price. The guys at desk very nice.

No hot water in the entire building and staff ignored fixing the issue. Management was rude and used vulgar language. Stay away

Mold on bathroom ceiling, asked front desk 3 times to have the people above us to stop stomping and running around. Checked in at 4:330 pm, Checked out 8:30 pm. Should not have to pay for this. Cold below zero and had to find another place to stay. Terrible.